OUR PHONE NUMBER: +6011-56665 866
 

Delivery Information

Postage Fees & Charge


Domestic Shipping 

We provides delivery shipping  to whole Malaysia charging based on the weight of the item you are purchase .

Orders will be processed and shipped upon order payment confirmation.

Orders are shipped during business hours within 11am to 6pm, Monday to Friday, (excluding Malaysia National holidays), .

Please use the tracking link to track your order has been placed.

https://redrabbit.com.my/TrackYourParcelHere



International Shipping 

Please contact us before purchase or contact us via Whatsapp  http://wapp.my/601156665866

 We have shipping charging based on the weight of the item you are purchase .


Coverage Country / Region For Asia :

- HONG KONG SAR

- SINGAPORE 

- BRUNEI 

- INDONESIA 

- VIETNAM 

- PHILIPINE 

- TAIWAN 

- THAILAND 

-  JAPAN 

- CHINA 


Coverage Country / Region For Other Countries : 

- USA United States of America 

- UK United Kingdom 

- Europe

- Canada 

- Australia 

- New Zealand 

- Dubai 



Import duties will not be applicable however you may need to pay VAT or local sales taxes. 

The price you pay to RedRabbit will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your oder from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office of tax authority before placing a order. 


You may also contact our courier service hotline if you need any assistance from them.


DOMESTIC SHIPPING :

DHL eCOMMERCE MALAYSIA

CITY-LINK EXPRESS (M) SDN BHD.


INTERNATIONAL SHIPPING (ASIA) :

SF GLOBAL EXPRESS (M) SDN BHD.

DHL eCOMMERCE INTERNATIONAL


INTERNATIONAL SHIPPING (AMERICAS & EUROPE):

SF GLOBAL EXPRESS (M) SDN BHD.

DHL eCOMMERCE INTERNATIONAL

UPS UNITED PARCEL SERVICE

FEDEX CORPORATION


Please contact us or direct Courier Service if you don't have receive in :

- 5-7 days for Peninsular Malaysia

- 10-14 days for East Malaysia 

- 10-14 days for International 



For The Local Buyer (Self-collect) :

*Appointment required*

You can choose to collect your purchases at our store location. 

Publika B1-2-7 Solaris Dutamas, 1 Jalan Dutamas, Taman Sri Hartamas, 50480 WP Kuala Lumpur. 


Customer Service Hotline 

http://wapp.my/601156665866